Introduction

Go Cart Store is committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This privacy policy explains how we collect, use, and disclose information when you use our website, and it applies to all users of our website.

Information We Collect

We collect two types of information: personal information and non-personal information.

Personal Information

Personal information is information that can be used to identify or contact you, such as:

  • Your name
  • Email address
  • Phone number
  • Address
  • Payment information (credit card number, expiration date, etc.)

We collect personal information when you:

  • Place an order or make a purchase
  • Contact us through our website or by email
  • Create an account on our website
  • Participate in a contest, sweepstakes, or promotion

Non-Personal Information

Non-personal information is information that cannot be used to identify or contact you, such as:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Referring website or search engine
  • Date and time of visit
  • Pages viewed and links clicked

We collect non-personal information through:

  • Cookies (small text files stored on your device)
  • Web beacons (small images embedded in our website)
  • Analytics tools (such as Google Analytics)

How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To respond to your inquiries and provide customer support
  • To improve our website and services
  • To send you newsletters, promotional emails, and other marketing communications
  • To comply with legal obligations and enforce our terms of use

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or use. These measures include:

  • Encryption (SSL/TLS)
  • Firewalls
  • Secure servers
  • Access controls (passwords, two-factor authentication)
  • Regular security updates and patches

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. This includes:

  • Order information: 5 years
  • Account information: 5 years
  • Customer support inquiries: 2 years
  • Marketing and analytics data: 2 years

Your Rights

You have the right to:

  • Access and correct your personal information
  • Request deletion of your personal information
  • Object to or restrict processing of your personal information
  • Request a copy of your personal information in a structured, machine-readable format (data portability)

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

Contact Us

If you have questions or concerns about this privacy policy, please contact us at:

  • Email: admin@gocart.pk
  • Phone: 03488967437
  • Location: Gullberg Industrial Area, Karachi, Pakistan